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Darussalam - Help Desk | Darussalaam

How do I use the shopping cart?

Here are the Instructions on how to order using the shopping cart:

  1. To buy any book just go to the book page and you will see this icon or button saying "Add to cart" Click it once and wait for the page to return. You will see the Shopping Cart on the top of the page displays gets updated, click on the Shopping Cart to view your shopping information.
  2. From the basket page you may increase/decrease the quantity of the product as well as delete the item from your cart.
  3. After you are ready to order press the "Checkout" button from the Shopping Cart page.
  4. Before you order (or even start shopping) you should log in to the store by click the "sign in" link on the top left of the page. You will be asked to log in and create your account when you checkout.
  5. Just follow the steps and print the invoice for your records after you are completed.

What forms of payment do you accept?
We accept Visa, Master Card and mailed in check/money order denominated in British Pounds and drawn on a U.K. Bank. Bounced checks are sent directly to the collecting agency by our financial institution, for which we are not responsible. Charge for a bounced check: £25.00

Is it safe to use my credit card on your website?
Yes, shopping at Darussalam is safe. We understand you may have concerns about using your credit card to make purchases online. We pledge to keep this information secure. For more info please read our Privacy Policy.

I need a specific book, would you happen to have it?
You can search the book name from any page on Darussalam's website. All of the books we have are listed on this homepage excluding a few others which we have for local sales.

I am a retailer or want to buy for Dawah, what discount do I get?
You can email us at contact@darussalaam.co.uk.

How can I know the shipping & handling charge before checkout?
Darussalam will charge you packing & postage for UK order

  1. P&P £5.00 for order value up to £20.00
  2. P&P £7.00 for order value up to £50.00
  3. P&P £20.00 for order value up to £300.00
  4. For UK order maximum packing & postage £25.00
  5. All international orders will be sent through normal post. We are not responsible for any damage or products that may get lost along the way. If you want recorded delivery or registered post please contact us to ask the cost.

How long does it take to get my order delivered and what if I don't receive it?
We will endeavor to dispatch all orders within 24 hours to 3 days.
Where there is a delay you will be contacted via e-mail.

Special Offers Free Books.
Special offers free books we offer only to UK customers.